Privacy Policy / Dasar Privasi

1. Introduction

VESSON TECH MEDIA SDN. BHD. (Registration No.: 202401042762 (1588607-H)) ("Company", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia. This Privacy Policy ("Policy") describes how we collect, use, process, and disclose your Personal Data through our website (WWW.VSHARE.MY) and related applications (collectively, the "Platform").

By using the Platform, you consent to the collection, use, and disclosure of your Personal Data as described in this Policy.

2. Personal Data Collected

We collect various types of Personal Data in connection with your use of the Platform, including but not limited to:

Identity Data: Name, identification number, passport number, date of birth, and gender.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Transaction Data: Details about payments to and from you, and other details of products or services you have purchased from us.
Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Platform.

3. Purposes of Processing of Personal Data

We may use and process your Personal Data for the following purposes:

To register you as a new user and manage your account.
To process and deliver your orders, including managing payments, fees, and charges.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To enable you to participate in a prize draw, competition, or complete a survey.
To administer and protect our business and this Platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

4. Source of Personal Data

We collect your Personal Data through various methods, including:

Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
Automated technologies or interactions: As you interact with our Platform, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this Personal Data by using cookies, server logs, and other similar technologies.
Third parties or publicly available sources: We may receive Personal Data about you from various third parties, such as analytics providers, advertising networks, and search information providers.

5. Disclosure of Personal Data to Third Parties

We may share your Personal Data with the parties set out below for the purposes set out in Section 3:

Service Providers: Acting as processors who provide IT and system administration services, payment gateways, and logistics providers.
Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Authorities: Law enforcement agencies, regulators, and other authorities acting as processors or joint controllers based in Malaysia who require reporting of processing activities in certain circumstances.

6. Obligatory and Voluntary Provision of Personal Data

The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, we may not be able to process your registration, provide you with the products or services requested, or allow you to participate in our promotions or programs. Certain fields in our registration forms are marked as mandatory; failure to complete these fields will result in the inability to process your request.

7. Cookies

Our Platform uses cookies to distinguish you from other users of our Platform. This helps us to provide you with a good experience when you browse our Platform and also allows us to improve our Platform. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Platform may become inaccessible or not function properly.

8. How We Protect Your Personal Data

We have put in place appropriate technical and organizational security measures to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

9. Data Retention

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

10. Remote Support and Access to User Devices

In the event you request technical support regarding our Platform, you may be asked to grant our support personnel temporary remote access to your device. We will only access your device with your explicit consent and solely for the purpose of troubleshooting and resolving the technical issue. We will not access, view, or copy any personal files or data outside the scope of the support request.

11. Providing Your Personal Data

By providing your Personal Data to us, you warrant that it is accurate, complete, and not misleading. You must promptly update your Personal Data through your account settings or by contacting us if there are any changes.

12. Rights of User

Under the PDPA, you have the right to request access to and correction of your Personal Data held by us. You also have the right to withdraw your consent to our processing of your Personal Data. If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 14. We may charge a reasonable fee for processing your access request.

13. Your Responsibility

You are responsible for keeping your account login credentials confidential. We will not be liable for any unauthorized access to your account resulting from your failure to protect your login details. You must notify us immediately if you suspect any unauthorized use of your account.

14. Questions, Concerns or Complaints? Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

VESSON TECH MEDIA SDN. BHD.
Registration No.: 202401042762 (1588607-H)
Website: WWW.VSHARE.MY
Email: support@vshare.my

Response Time: Within 21 days of receiving your request
Last Modified: 6 MAY 2026

1. Pengenalan

VESSON TECH MEDIA SDN. BHD. (No. Pendaftaran: 202401042762 (1588607-H)) ("Syarikat", "kami", atau "milik kami") komited untuk melindungi privasi anda dan memastikan bahawa data peribadi anda dikendalikan dengan cara yang selamat dan bertanggungjawab selaras dengan Akta Perlindungan Data Peribadi 2010 ("PDPA") Malaysia. Dasar Privasi ini ("Dasar") menerangkan bagaimana kami mengumpul, menggunakan, memproses, dan mendedahkan Data Peribadi anda melalui laman web kami (WWW.VSHARE.MY) dan aplikasi berkaitan (secara kolektif, "Platform").

Dengan menggunakan Platform ini, anda bersetuju dengan pengumpulan, penggunaan, dan pendedahan Data Peribadi anda seperti yang diterangkan dalam Dasar ini.

2. Data Peribadi yang Dikumpul

Kami mengumpul pelbagai jenis Data Peribadi berkaitan dengan penggunaan anda terhadap Platform ini, termasuk tetapi tidak terhad kepada:

Data Identiti: Nama, nombor pengenalan, nombor pasport, tarikh lahir, dan jantina.
Data Hubungan: Alamat bil, alamat penghantaran, alamat e-mel, dan nombor telefon.
Data Transaksi: Butiran tentang pembayaran kepada dan dari anda, serta butiran lain produk atau perkhidmatan yang anda beli dari kami.
Data Teknikal: Alamat protokol internet (IP), data log masuk anda, jenis dan versi penyemak imbas, tetapan zon masa dan lokasi, sistem operasi dan platform, serta teknologi lain pada peranti yang anda gunakan untuk mengakses Platform ini.

3. Tujuan Pemprosesan Data Peribadi

Kami mungkin menggunakan dan memproses Data Peribadi anda untuk tujuan berikut:

Untuk mendaftar anda sebagai pengguna baharu dan menguruskan akaun anda.
Untuk memproses dan menghantar pesanan anda, termasuk menguruskan pembayaran, yuran, dan caj.
Untuk menguruskan hubungan kami dengan anda, termasuk memaklumkan anda mengenai perubahan kepada terma atau dasar privasi kami.
Untuk membolehkan anda mengambil bahagian dalam cabutan bertuah, pertandingan, atau tinjauan.
Untuk mentadbir dan melindungi perniagaan kami dan Platform ini (termasuk penyelesaian masalah, analisis data, penyelenggaraan sistem, dan pengehosan data).
Untuk memaparkan kandungan laman web yang relevan serta iklan kepada anda.

4. Sumber Data Peribadi

Kami mengumpul Data Peribadi anda melalui pelbagai kaedah, termasuk:

Interaksi langsung: Anda mungkin memberikan Data Identiti, Hubungan, dan Kewangan anda dengan mengisi borang atau berhubung dengan kami melalui telefon, e-mel, atau sebaliknya.
Teknologi automatik: Semasa anda berinteraksi dengan Platform kami, kami mungkin mengumpul Data Teknikal secara automatik. Kami mengumpul data ini dengan menggunakan kuki dan teknologi serupa yang lain.
Pihak ketiga atau sumber awam: Kami mungkin menerima Data Peribadi tentang anda daripada pelbagai pihak ketiga, seperti pembekal analitik dan rangkaian pengiklanan.

5. Pendedahan Data Peribadi kepada Pihak Ketiga

Kami mungkin berkongsi Data Peribadi anda dengan pihak yang dinyatakan di bawah untuk tujuan yang dinyatakan dalam Bahagian 3:

Pembekal Perkhidmatan: Bertindak sebagai pemproses yang menyediakan perkhidmatan IT, gerbang pembayaran, dan pembekal logistik.
Penasihat Profesional: Termasuk peguam, jurubank, juruaudit, dan penanggung insurans yang menyediakan perkhidmatan perundingan, guaman, dan perakaunan.
Pihak Berkuasa: Agensi penguatkuasaan undang-undang, pengawal selia, dan pihak berkuasa lain yang berpangkalan di Malaysia.

6. Peruntukan Data Peribadi yang Wajib dan Sukarela

Penyediaan Data Peribadi anda adalah secara sukarela. Walau bagaimanapun, jika anda tidak memberikan Data Peribadi anda, kami mungkin tidak dapat memproses pendaftaran anda, memberikan produk yang diminta, atau membenarkan anda mengambil bahagian dalam program kami. Ruangan tertentu dalam borang pendaftaran ditandakan sebagai mandatori; kegagalan melengkapkannya akan mengakibatkan ketidakupayaan untuk memproses permohonan anda.

7. Kuki (Cookies)

Platform kami menggunakan kuki untuk membezakan anda daripada pengguna lain di Platform kami. Ini membantu kami memberikan anda pengalaman yang baik apabila anda melayari Platform kami. Kuki adalah fail kecil huruf dan nombor yang kami simpan pada pelayar atau pemacu keras komputer anda jika anda bersetuju. Jika anda melumpuhkan kuki, sila ambil perhatian bahawa sesetengah bahagian Platform ini mungkin menjadi tidak boleh diakses atau tidak berfungsi dengan baik.

8. Bagaimana Kami Melindungi Data Peribadi Anda

Kami telah melaksanakan langkah-langkah keselamatan teknikal dan organisasi yang sesuai untuk mengelakkan Data Peribadi anda daripada hilang secara tidak sengaja, digunakan, atau diakses melalui cara yang tidak dibenarkan. Selain itu, kami mengehadkan akses kepada Data Peribadi anda hanya kepada pekerja dan ejen yang mempunyai keperluan perniagaan untuk mengetahuinya.

9. Pengekalan Data

Kami hanya akan mengekalkan Data Peribadi anda selama yang perlu untuk memenuhi tujuan ia dikumpulkan, termasuk untuk tujuan memenuhi sebarang keperluan undang-undang atau perakaunan.

10. Sokongan Jauh dan Akses ke Peranti Pengguna

Sekiranya anda meminta sokongan teknikal, anda mungkin diminta untuk memberikan kakitangan sokongan kami akses jauh sementara ke peranti anda. Kami hanya akan mengakses peranti anda dengan kebenaran eksplisit anda dan semata-mata untuk tujuan penyelesaian masalah teknikal.

11. Penyediaan Data Peribadi Anda

Dengan memberikan Data Peribadi anda kepada kami, anda memberi jaminan bahawa ia adalah tepat, lengkap, dan tidak mengelirukan. Anda mesti segera mengemas kini Data Peribadi anda melalui tetapan akaun anda jika terdapat sebarang perubahan.

12. Hak Pengguna

Di bawah PDPA, anda berhak meminta akses dan pembetulan terhadap Data Peribadi anda yang dipegang oleh kami. Anda juga berhak untuk menarik balik persetujuan anda. Jika anda ingin melaksanakan hak-hak ini, sila hubungi Pegawai Perlindungan Data kami.

13. Tanggungjawab Anda

Anda bertanggungjawab untuk merahsiakan kelayakan log masuk akaun anda. Kami tidak akan bertanggungjawab ke atas sebarang akses tanpa kebenaran ke akaun anda akibat kegagalan anda melindungi butiran log masuk anda.

14. Soalan, Kebimbangan atau Aduan? Hubungi Kami

Jika anda mempunyai sebarang soalan tentang Dasar Privasi ini, sila hubungi kami di:

VESSON TECH MEDIA SDN. BHD.
No. Pendaftaran: 202401042762 (1588607-H)
Laman Web: WWW.VSHARE.MY
E-mel: support@vshare.my

Masa Respons: Dalam tempoh 21 hari selepas menerima permintaan anda
Tarikh Akhir Dikemaskini: 6 Mei 2026